Guided SMS responses
Signed inbound messages, tenant-scoped replies, message status and basic customer inquiry handling.
Service capabilities
Busy hands. Fewer missed opportunities.
ZenLue's goal is to follow up with eligible callers, collect customer requests, and keep you informed—without forcing you to stop your work. Here's what has been tested in software and what still needs real-world approval.
Current pilot scope
Useful workflows, with real guardrails.
Our release candidate is still in controlled testing. These categories show what is being developed, what is included in the current supported workflow, and what requires additional approval.
Lead capture
Capture a customer's callback request and make it visible for review by the business.
Owner dashboard
Scoped conversation activity, manual replies and human takeover with staff authorization.
FAQs & business info
Answer approved questions using information supplied by the business.
Bookings & estimates
Booking and estimate workflows exist in development but are not approved for every industry or client.
The heart of ZenLue: missed-call follow-up
Call your existing number → if unanswered, carrier-compatible forwarding triggers the workflow → a previously opted-in caller may get a helpful text. Still awaiting carrier and consent approval.
What ZenLue does not claim today
We do not claim every missed caller gets an SMS, universal carrier compatibility, live payment processing, fully automated bookings for every industry, or guaranteed messaging delivery. Every client's supported capabilities are established during onboarding.